Returns & Exchanges

At Home Stores 18 India, we strive to ensure your living spaces are perfect by offering a hassle-free 7-day return policy for all our premium home decor and furnishings. If you are not completely satisfied with your purchase, we are here to facilitate a smooth exchange or refund process.

Return Process

• 1.
  Initiate Request

  Log in to your account and navigate to the 'My Orders' section to select the items you wish to return within 7 days of delivery.

• 2.
  Quality Inspection

  Ensure the product is unused, in its original packaging, and includes all tags; our team will review your request and approve the pickup.

• 3.
  Reverse Pickup

  Once approved, our logistics partner will visit your address within 48-72 hours to collect the securely packed parcel.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes quality checks, your refund will be credited to your original payment method within 5-7 business days.